Sales Revenue

To download the Sales Report, please select Head of Sales of the respective Division:
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Lead Flow KPIs per Sales Manager

KPI Sales Manager ACT YTD BDG YTD Delta
New Leads Ralph Hirsch 75 90 -15
Qualified Leads (Key Prospects) Ralph Hirsch 35 30 +5
Avg. Lead Response Time Ralph Hirsch 0.8 1.0 -0.2
New Leads Nicole Thalberg 105 90 +10
Qualified Leads (Key Prospects) Nicole Thalberg 30 30 +0
Avg. Lead Response Time Nicole Thalberg 0.9 1.0 -0.1

Prospecting Activities per Sales Manager

Activity Sales Manager ACT BDG Delta
Demos Ralph Hirsch 38 36 +2
Meetings Ralph Hirsch 45 50 -5
Calls Ralph Hirsch 61 60 -1
Webinars Ralph Hirsch 13 12 1
Demos Nicole Thalberg 30 36 -6
Meetings Nicole Thalberg 52 50 +2
Calls Nicole Thalberg 66 60 +6
Webinars Nicole Thalberg 10 12 -2


Customer Complaints (Named Accounts)

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Date Customer Sales Manager Description Severity State
05.03.2019 Howflyth Ralph Hirsch Pricing Issue with Production Extension ABC 1 Solved
08.04.2019 Generic AX Ralph Hirsch Haftpflichtfall: Beamer im SiZi in Paris umgestossen 2 Pending
06.06.2019 Joypert AG Ralph Hirsch Lizenzcodes mehrmals abgelaufen, Produktionsstop 3 Pending
15.07.2019 Synth AG Nicole Thalberg Unvollständige Lieferung erhalten 2 Solved
16.08.2019 Cofnitas AG Ralph Hirsch 3 Min. Verspätung am Kundentermin 16.08.2019 1 Solved
16.09.2019 Helix GmbH Nicole Thalberg Lange Reaktionszeiten bei Anfragen bemängelt 3 Pending
24.09.2019 Xiao Wie Ralph Hirsch 2x incorrect invoice currency listed 2 Solved
25.09.2019 Wyrsingplast Nicole Thalberg Pricing Issue with Production Extension ABC 1 Pending